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All on-line price quotes  maybe subject to change.

 
 Ship-In Service is Available.

Please fill out and print our Repair Order Service Form to send in with your equipment.

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 Welcome to High Energy Repair

Service Rates


$50.00 - Up front deposit required on most non-warranty repairs and goes toward repair or diagnostic of the unit. (Non-refundable) This is our labor fee if you decline an estimate on most equipment.
$100.00 - Up front deposit required on non-warranty TV's, Projectors and Mixers/Consoles with 16 channels or more and goes toward repair or diagnostic of the unit. (Non-refundable) This is our labor fee if you decline an estimate on these products.

$75.00
- Standard Hourly Repair Charge. (1 Hour Minimum; Parts are extra)

All units except Projectors will be repaired up to $150.00 anything over that you will be called with an estimate for approval.

Projectors will be repaired up to $300.00 anything over that you will be called with an estimate for approval.

Flat Rate $25.00 Re-foaming Labor Service - Applies to the re-foaming of one speaker. Re-foam kit is extra.
Flat Rate $50.00 Basic Labor Service - Applies to these specific items: Speaker Reconing, Passive Speakers, and Analog Lights. All parts are extra.

All units except Projectors will be repaired up to $150.00 anything over that you will be called with an estimate for approval.


Projectors will be repaired up to $300.00 anything over that you will be called with an estimate for approval.

Shipping & Handling for returned equipment is extra and will be billed based on actual shipping charges. (Insurance and Delivery Signature are required for all items being shipped back the the customer.)
 
Field Service
is billed at $75.00 per hour (1 Hr. Minimum) with an additional Service Charge based on location.
$50.00   Pinellas County
$75.00   Hillsborough, Manatee and Pasco Counties
$100.00 Hernando and Sarasota Counties

Rush Fee: $30.00 - Your piece of equipment will be the next one up for diagnosis or repair. Normal labor rates and part charges apply.


Equipment Left -
More than 15 days after notification of completion will be put up for sale or discarded.

Our Guarantee - All non-warranty repairs guaranteed for a period of thirty (30) days from the date of pickup or delivery. If the unit fails with the same problem within this period, return the unit and we will service it at no charge to you. If the unit requires additional parts to solve the original problem your will be charged only for the parts. All returns are subject to inspection by H.E.R.


 Warranty Claims

Proof-of-purchase within the warranty period is NOT a guarantee that your unit will be serviced under warranty. Warranty covers MANUFACTURER DEFECTS under normal use. Any defect or damage that is user inflicted is NOT COVERED BY WARRANTY.

Any charges not covered by the manufacturer warranty will be the customer's responsibility. (ie Shipping, Handling, Diagnostic, etc)