Services

Factory Authorized Warranty

At High Energy Repair, Inc., we service all major brands of electronics and speakers. We offer our repairing services for both professional and consumer models. Our professional team is always there for you when you need on-site service, pickup and delivery.

We offer factory authorized warranty and non-warranty and standard rates for repairs.

High Energy Repair, Inc.
High Energy Repair, Inc.

List of Manufacturers

  • Allen & Heath
  • Ampeg
  • Apex
  • A.R.T.
  • Audio Centron
  • B-52
  • Blackstar
  • Boss
  • Casio
  • Cerwin Vega
  • Crate
  • Crest
  • Crown
  • DBX
  • Dean Markley
  • Digitech
  • DOD
  • Dynacord
  • Dynaudio
  • Eden
  • Egnater
  • Eiki
  • Electro-Voice
  • Fender
  • Fostex
  • Gallien-Krueger
  • Genz-Benz
  • Gibson
  • Hammond
  • Harmon/Kardon
  • Hartke
  • Hughes & Kettner
  • Infinity
  • JBL Consumer
  • JBL Pro.
  • Kawai
  • Korg
  • KRK
  • Kurzweil
  • KV2
  • Kustom
  • Lab.Gruppen
  • Line 6
  • Mackie
  • Marshall
  • Mesa Boogie
  • Nord
  • Novation
  • Parker
  • Peavey
  • Phonic
  • PioneerDJ
  • Pioneer Home Ent.
  • QSC Audio
  • Rane
  • Randall
  • Reloop
  • Roland
  • Samson
  • Sharp
  • Soundcraft
  • SoundTech
  • Stanton
  • SWR
  • Tannoy
  • Tascam
  • TC Electronics
  • TC Helicon
  • Teac
  • Telex
  • Traynor
  • Urie
  • Voco Pro
  • Vox
  • Vestax
  • Washburn
  • Yamaha Consumer
  • Yamaha Pro.
  • Yorkville
  • Zoom
High Energy Repair, Inc.

Service Rates

  • An up-front deposit of $50.00 is required on most non-warranty repairs. We will automatically repair a unit up to $150.00 and anything over that we will call you for an estimate approval.
  • An up-front deposit of $100.00 is required on non-warranty TVs, projectors, mixers and consoles with 16 channels or more. We will automatically repair a unit up to $300.00 and anything over that we will call you for an estimate approval.
  • We provide one hour of minimum service and charge a standard hourly repair charge of $75.00. An extra amount is charged if parts are added in the service.

The deposited amount goes towards repair or diagnostics of the unit. The amount once deposited is non-refundable. This is our labor fee in case you decline an estimate on these products.

More than 30 days after notification of completion will be put up for sale or discarded. Anything over 30 days will be subjective to a $1 service fee each day, after that, it will be put up for sale.

Projectors will be repaired up to $300.00. For anything over this amount, you will be called with an estimate for approval.

We charge a flat rate of $75.00 on re-foaming labor service. The charges apply to the re-foaming of one speaker. An extra amount is charged on re-foam kit.

We charge a flat rate of $75.00 on basic labor service. Charges are applied on specific items such as speaker reconing, passive speakers, and analog lights. Service provided on parts is charged extra.

Shipping and handling charges for returned equipment is extra, and you will be billed based on actual shipping charges. Insurance and delivery signature are required for all items being shipped back by the customer.

We offer a minimum of one hour of field service. The service is billed at $75.00 per hour with an additional service charge based on location.

We charge $40 for a rush fee. Your piece will be looked at within 2-3 business days compared to the normal return time. Normal labor rates and part charges apply.

All non-warranty repairs are guaranteed for a period of thirty days from the date of pickup or delivery. If the unit fails with the same problem within this period, return the unit, and we will service it at no charge to you. If the unit requires additional parts to solve the original problem, you will be charged only for the additional parts. All returns are subject to inspection by H.E.R.

Warranty Claims

Proof-of-purchase within the warranty period is not a guarantee that your unit will be serviced under warranty. Warranty covers manufacturer defects under normal use. Any defect or damage that is user inflicted is not covered by warranty.

Any charges not covered by the manufacturer warranty will be the customer's responsibility, i.e., shipping, handling, diagnostic, and much more.